Frequently Asked Questions

Here you can find answers to the most common questions about sizing, orders, shipping, returns, and care for Flaminia garments.

How do I choose the right size?

We recommend consulting our Size Guide and comparing your measurements with the chart. If your measurements are between two sizes, we suggest choosing the larger size for a more comfortable fit.

Do Flaminia swimsuits run small or large?

Flaminia swimsuits are made with stretchy fabrics and designed to comfortably and naturally conform to the body. The fit may vary slightly depending on the style.

What if my bust and hips correspond to different sizes?

If you have doubts about the most suitable style for your body type, you can write to us for personalized advice. We will be happy to help you choose.

How do I know if my order is confirmed?

After your purchase, you will receive a confirmation email with your order summary.

Can I modify or cancel an order?

If you need to modify or cancel an order, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee changes if the order is already being prepared or has been shipped.

What payment methods do you accept?

Available payment methods are shown directly at checkout.

Is shipping in Italy free?

Yes, shipping within Italy is free for all orders.

When will I receive my order?

Orders are generally prepared within 1–3 business days. Delivery within Italy usually takes 2–5 business days from shipment.

Can I track my order?

Yes. Once your order has been shipped, you will receive an email with the tracking link.

Can I make a return?

Yes, you can request a return within 14 days of delivery.

What condition must the product be in to be returned?

The product must be unworn, unwashed, undamaged, with the original tag and packaging. For hygiene reasons, swimwear must be tried on over your own underwear.

Are return shipping costs free?

Return shipping costs are the customer's responsibility, except in the case of a defective product or an order error.

When will I receive my refund?

After receiving and verifying the product, we will process the refund to the payment method used for the purchase. Credit times may vary depending on the bank or payment method.

How should I wash my Flaminia swimsuit?

We recommend hand washing in cold or lukewarm water with a delicate detergent.

Can I machine wash my swimsuit?

We advise against machine washing, as it can stress the fibers, seams, and details, compromising elasticity, color, and fit over time.

How should I dry my swimsuit?

After washing, gently pat the swimsuit with a towel and let it air dry in the shade. Avoid tumble dryers, prolonged direct sunlight, and heat sources.

Can sunscreens, oils, and chlorine damage the fabric?

Creams, oils, salt, and chlorine can leave residue on the fabric. Therefore, we recommend always rinsing your swimsuit with fresh water after use.

How can I protect the details of my swimsuit?

Avoid rubbing against rough surfaces such as rocks, pool edges, sunbeds, or abrasive walls. Details and finishes should be treated with care to preserve their beauty and longevity.